> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bigdipperoptions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Us

> Get in touch with BigDipperOptions support for account, technical, or general questions.

# Get in Touch

Questions about the platform, a specific symbol request, billing, or anything else—reach out and we’ll respond as soon as we can.

## Email

Email us directly at **[support@bigdipperoptions.com](mailto:support@bigdipperoptions.com)**.

You can also use the contact form on the [Contact Us](https://bigdipperoptions.com/support/contact-us) page on the BigDipperOptions website.

## Response time

We aim to respond within **24 hours on business days**.

## What we can help with

* Account and login issues (including password resets)
* Subscription, billing, and cancellation questions
* Technical problems with the dashboard or charts
* Symbol or data questions
* General product questions

## Your data

Messages are used **only to respond to your enquiry**. We do not use support messages for marketing.

## Other resources

Before you write in, you may find answers faster here:

* [Frequently Asked Questions](/faq/faq)
* [Delayed Data Disclaimer](/learn/delayed-data-disclaimer)
* [What Does the Score Show?](/introduction/what-is-score)


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